Returns & Exchanges
At Brown's Sports & Cycle, we want to ensure you have the right gear for your performance. If you are not completely satisfied with your purchase, you can return or exchange unused items within 30 days of delivery.
Verify Eligibility
Ensure your sports equipment or apparel is in its original, unused condition with all tags and packaging intact.
Initiate Your Request
Contact our support team with your order number to receive a Return Authorization and a prepaid shipping label.
Package Your Gear
Securely pack the items in their original box or a similar protective container to prevent damage during transit.
Drop Off and Refund
Ship the package via the designated carrier; once we inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing